Introduction to Human Factors

Introduction

Human factors training teaches people how human behaviour, abilities, and limitations affect performance, especially in safety-critical environments like healthcare, aviation, construction, and manufacturing.

It focuses on understanding how factors such as fatigue, communication problems, stress, teamwork, decision-making, and the design of tools or systems can lead to errors — and how to prevent those errors.

In simple terms, human factors training helps workers:

• Recognise how human mistakes happen.
• Learn strategies to reduce risks.
• Improve communication, teamwork, and problem-solving.
• Create safer systems and working environments.

For example, in healthcare, it can teach doctors and nurses how to better hand over a patient to another team without missing important details. In aviation, it helps pilots and air traffic controllers avoid miscommunication that could lead to accidents.

To ensure this course meet the highest standard it is certified by 'Bluebox Qualifications Standard'.